Return, Refund and Delivery PolicyReturns and Refunds We want you to be satisfied with your shopping and our customer service. If you have an issue with your delivery, or to return a product or report a damaged product please call 0117 9020 622 or email us at firstname.lastname@example.org within 14 days of the date of purchase. Then return the item in the condition in which it arrived. Once received we will issue you a full refund for the item. Please note that you will be responsible for the cost of returning the item if it is not damaged. Products that have been opened or tampered with will not be eligible for a refund. Delivery Information We recycle all our packaging and aim for your products to arrive safe and sound. First class option should get to you within 2-5 working days. Delivery only available within the UK.